Terms & Conditions

These terms and conditions outline the rules and regulations for the use of the services provided by Shapperly, a part of Shapperly Technologies Limited, designed to connect homeowners with professional tradespeople and provide a Repair Cover subscription service operating exclusively in Nigeria.

1. Definitions

·"Shapperly" refers to our platform, which offers a comprehensive solution for home maintenance needs.

·"User" refers to anyone who accesses or uses our services, including homeowners and tradespeople.

·"Service" encompasses both the connection platform for homeowners and tradespeople and the Repair Cover subscription.

·"Content" includes all information and materials provided on Shapperly.

2. Acceptance of Terms: By using Shapperly, you accept these terms. If you disagree, please do not use our services.

3. Service Use

  • Shapperly connects homeowners with tradespeople for home repairs and offers a Repair Cover service for electrical, plumbing, and cooling systems within Nigeria.
  • Users must use the platform lawfully and ethically, respecting the rights of other users.
  • Artisan recommendations are based on ranking of customer reviews of artisans and not as a result of Shapperly's knowledge of the artisans' services.

4. User Accounts and Responsibilities

  • You are responsible for keeping your account details and password secure.
  • Ensure your account information is accurate and updated.
  • Users are responsible for the security of their properties during visits from tradespeople connected through Shapperly. Shapperly will not be liable for any damage, theft, or other issues arising from users' failure to exercise due diligence in securing their property.
  • Customers who engage the services of artisans on this platform must ensure that they monitor the artisans while working on their premises, as Shapperly will not be liable for loss of property or any other damages. 

5. Service Provision

  • We may modify or discontinue any aspect of our services without notice.
  • Service availability is not guaranteed and may vary. 

6. Payments and Repair Cover Subscription

  • Repair Cover fees are based on the subscription plan chosen and are due annually.
  • Details on cancellations, refunds and other information are available on our website.

7. Intellectual Property: Content on Shapperly, unless uploaded by users, is our property and protected by copyright laws.

8. Limitation of Liability: Shapperly is not liable for any damages resulting from the use of our services.

9. Indemnification: You agree to indemnify Shapperly against claims related to your use of our services.

10. Privacy: Our Privacy Policy explains how we handle your personal information.

11. Modifications to Terms: We may update these terms, and continued use of Shapperly means you accept those changes.

12. Governing Law: These terms are governed by the laws of The Federal Republic of Nigeria, where Shapperly operates.


Contacting Us

For questions about these terms, please contact us via our website.